Shipping Policy
Last Updated: 23 July, 2025
Welcome to Lueve! We’re so glad you’ve chosen to shop with us. To ensure your experience is seamless, here’s everything you need to know about our shipping process. By placing an order with us, you agree to the terms outlined below:
Transit, Handling & Cut-Off Time
| Process | Duration | Days |
|---|---|---|
| Handling Time | 1 to 2 business days | Monday to Friday |
| Transit Time | 4 to 5 business days | Monday to Friday |
| Total Delivery Time | 5 to 7 business days | Monday to Friday |
| Cut-Off Time | Orders placed after 4:00 PM EST are processed the next business day | – |
Shipping Rates
Shipping Cost: Free on all orders — no hidden fees or surprises!
Shipping Method
We offer standard shipping within the United States only.
International Shipping
We currently do not offer international shipping. Lueve ships exclusively within the United States at this time.
Order Adjustments
Ordered the Wrong Item?
No worries! You may return the item, but return shipping costs will be your responsibility. Please double-check your order before completing checkout. For assistance, email us at hello@lueve.shop.
Need to Change Your Address?
If your order hasn’t shipped yet, contact us immediately at 📧 hello@lueve.shop to update your address. Once it’s shipped, unfortunately, changes are no longer possible.
Tracking Your Package
Once your order ships, we’ll send a tracking number to your email so you can monitor your package’s journey — from our hands to yours.
Incorrect Address Info
Please ensure your shipping information is accurate at checkout. If a package is returned due to incorrect details, you will be responsible for reshipping fees.
Order Cancellation
Changed your mind? You can cancel your order if it hasn’t shipped yet. If it’s already on its way, refer to our [Return & Refund Policy] for the next steps.
Damaged Packages
If your package arrives damaged, we recommend refusing delivery. Already accepted it? Contact us at 📧 hello@lueve.shop immediately so we can assist you.
Sales Tax
No extra surprises at checkout — sales tax is already included in all product and shipping prices. What you see is what you pay.
Need Assistance?
We’re always here to help!
📩 Email: hello@lueve.shop
Business Details
Business Name: Lueve
Business Hours: 9:00 AM – 5:00 PM
Business Mail: hello@lueve.shop
Business Phone: +1 929-607-2947
Business Address: 198 E 37th St, Brooklyn, New York 11203, United States